by Rich Horwath
“Just as we need strategy for business success, we need to plan for successful lives. Without one, we allow all kinds of forces to push, pull, twist, and turn us into mental and emotional pretzels.”
“Just as we need strategy for business success, we need to plan for successful lives. Without one, we allow all kinds of forces to push, pull, twist, and turn us into mental and emotional pretzels.”
March 21, 2012 | Permalink | Comments (0) | TrackBack (0)
Generating Repeat Business
by Richard Shapiro
"Focusing on the service interaction alone is not always enough to generate repeat business; it’s building an emotional connection that becomes the loyalty glue.”
March 21, 2012 | Permalink | Comments (0) | TrackBack (0)
“Most people not only repeat past mistakes, but fail to learn that they’ve failed to learn from the past so they go on making the same mistakes over and over again.”
March 21, 2012 | Permalink | Comments (0) | TrackBack (0)
“The business case for brand ideals is not altruism. It’s self-interest and mutual interest. In addition to its wider positive impact, a devotion to brand ideals will do more for your own business and career than any other factor. Maximum business growth and high ideals are not incompatible. They’re inseparable.”
January 25, 2012 | Permalink | Comments (0) | TrackBack (0)
“What if each successive leadership role brought out more of what makes you you, rather than asking you to compromise your core values, bury your deepest wishes, hold ransom your dreams? Having coached and advised hundreds of leaders, I know this isn’t a pipe dream.”
January 25, 2012 | Permalink | Comments (0) | TrackBack (0)
“There are lots of excuses for not making real, demonstrable changes in the way we live, work, and how we interact as individuals and engage in groups/communities. I have heard them all. I have used many of them myself. But they are bullshit. All excuses are.”
January 25, 2012 | Permalink | Comments (0) | TrackBack (0)
“Millions of meetings and presentations occur daily. Each of these presentations is meant to drive 'someone' to do 'something.' And what do the vast majority of [them] have in common? Unfortunately, they usually fail to get anyone to do anything.”
January 25, 2012 | Permalink | Comments (0) | TrackBack (0)
“The 'social media revolution' is over-hyped nonsense. The real business opportunity is to become more relevant and meaningful to customers in ways that create sales.”
January 25, 2012 | Permalink | Comments (0) | TrackBack (0)
Five years ago, Jack Covert and Todd Sattersten, the founder and former president of 800-CEO-READ (the company behind ChangeThis) chose The 100 Best Business Books of All Time. Since then, thousands of new business books have been published, so we've updated and expanded the book with new, informative sidebars, a fresh introduction, and a closing manifesto. It is available now in both paperback and digital editions.
To celebrate this new edition, we are presenting a companion eBook, 5-4-3.
In 5-4-3, Jack and Todd choose four books from each year since completing The 100 Best that are worthy of your time and suggest three ways you can experience each of them.
The 100 Best and 5-4-3 are the perfect pairing to inspire yourself and others in the new year.
December 30, 2011 | Permalink | Comments (1) | TrackBack (0)
“We are made to believe that when it comes to business success, bigger is always better. In our super-sized, consumption-oriented culture, not even small business is exempt from the pressure to grow for growth’s sake. ... There is an alternative that is both rewarding and attainable—it just requires rethinking things a bit.”
December 07, 2011 | Permalink | Comments (1) | TrackBack (0)